The improvements work to the Bakerloo line ticket hall at Paddington Tube station is complete and open to the public.

Designed for Sellar, the investment and development company specialising in mixed-use projects, the new Bakerloo line entrance and ticket hall form part of the wider Paddington Square development. The new shopping, dining and commercial quarter is set within a contemporary 18-floor building and plaza by Renzo Piano Building Workshop (RPBW). The project transforms the passenger experience and provides an impressive gateway to Paddington Square. Our ambitious reimagining of the station, delivered alongside multi-disciplinary professional services consultancy WSP, includes a complete reconfiguration of the underground space, to create a more intuitive and accessible passenger journey. A legible and well-lit new entrance at the base of the new RPBW building provides a seamless transition to the urban realm above and a clear and visible route through to Paddington Station. Step-free access has been introduced from the newly developed public plaza on Praed Street to the platforms below.

A significant expansion to the Bakerloo line ticket hall, complete with an increase in ticket gates optimises passenger flow, reduces journey time, and alleviates peak-hour congestion. This is accompanied by improved signage to create a more streamlined passenger journey to and from each platform. The upgrade also includes improved back of house facilities for TfL staff and creates a safe and modernised station environment for both Bakerloo line passengers and station staff, whilst retaining the character of the original London Underground station.

The opening of the upgraded Bakerloo line ticket hall culminates over twelve years of Scott Brownrigg’s design services to improve connectivity and accessibility for passengers, across the five different train line connections at Paddington station. We were also the architect on the development of the Bakerloo Line Link, a new passenger tunnel connecting the London Underground Bakerloo line platforms to the Paddington Elizabeth lines.

In-depth knowledge of station planning and underground infrastructure was crucial to provide state-of-the-art facilities within an existing deep tunnel station, while ensuring minimal disruption to ongoing operations on the London Underground. The existing London Underground station was opened in 1913, and sits within close proximity of Paddington Station’s Grade I Listed Brunel Trainshed above, and the decommissioned RMG MailRail tunnels below.

The collaborative Paddington Square development, including the reimagining of the Bakerloo line ticket hall, provides a vibrant new destination and centrepiece to the wider regeneration of Paddington, Westminster’s largest growth area, as set out in The Paddington Place Plan.